Performance Committee Agenda - 20 February 2025, 10:00 
A meeting to be held at Council Chambers, West Lothian Civic Centre, Livingston, EH54 6FF at 10:00 on 20 February 2025.
For further information please contact Lorraine McGrorty on 01506 281609 or email lorraine.mcgrorty@westlothian.gov.uk
| Number | Item |
|---|---|
| Public Session | |
| 1 | Apologies for Absence. |
| 2 | Declarations of Interest - Members must declare any interests they have in the items of business for consideration at the meeting, identifying the relevant agenda items and the nature of their interests. View Papers |
| 3 | Order of Business, including notice of urgent business, declarations of interest in any urgent business and consideration of reports for information. The Chair will invite members to identify any such reports they wish to have fully considered, which failing they will be taken as read and their recommendations approved. |
| 4 | Confirm Draft Minute of Meeting of Performance Committee held on 18 November 2024 (herewith). View Papers |
| 5 | Service Performance and WLAM Outcome Report - Legal Services - report by Depute Chief Executive (herewith). View Papers |
| 6 | Complaint Performance Report Quarter 2:2024/25 - report by Depute Chief Executive (herewith). View Papers |
| 7 | Customer Strategy 2023/28 - Annual Update (2023/24) - report by Head of Housing, Customer & Building Services (herewith). View Papers |
| 8 | Factfile 2024 - report by Depute Chief Executive (herewith). View Papers |
| 9 | Workplan (herewith). View Papers |