Performance Committee Agenda - 05 September 2022, 14:00 
A meeting to be held at Council Chambers, West Lothian Civic Centre, Livingston at 14:00 on 05 September 2022.
For further information please contact Anastasia Dragona on tel. no. 01506 281601 or email anastasia.dragona@westlothian.gov.uk
| Number | Item |
|---|---|
| Public Session | |
| 1 | Apologies for Absence View Papers |
| 2 | Declarations of Interest - Members must declare any interests they have in the items of business for consideration at the meeting, identifying the relevant agenda items and the nature of their interests. View Papers |
| 3 | Order of Business, including notice of urgent business, declarations of interest in any urgent business and consideration of reports for information. The Chair will invite members to identify any such reports they wish to have fully considered, which failing they will be taken as read and their recommendations approved. |
| 4 | Confirm Draft Minutes of Meeting of Performance Committee held on Monday 14 March 2022 (herewith) View Papers |
| 5 | Committee Workplan 2022/23 - Report by Depute Chief Executive (herewith) View Papers |
| 6 | Annual Complaint Performance Report 2021/22 - Report by Depute Chief Executive (herewith) View Papers |
| 7 | Complaint Performance Report Quarter 1: 2022/23 - Report by Depute Chief Executive (herewith) View Papers |
| 8 | West Lothian Assessment Model Programme 2022/25 - Report by Depute Chief Executive (herewith) View Papers |
| 9 | Customer Service Excellence Assessment - Report (2022) - Report by Depute Chief Executive (herewith) View Papers |