Performance Committee Agenda - 06 September 2021, 14:00 
A meeting to be held at Virtual Meeting Room at 14:00 on 06 September 2021.
For further information please contact Anastasia Dragona on tel. no. 01506 281601 or email anastasia.dragona@westlothian.gov.uk
| Number | Item |
|---|---|
| Public Session | |
| 1 | Apologies for Absence View Papers |
| 2 | Declarations of Interest - Members should declare any financial and non-financial interests they have in the items of business for consideration at the meeting, identifying the relevant agenda item and the nature of their interest View Papers |
| 3 | Order of Business, including notice of urgent business, declarations of interest in any urgent business and consideration of reports for information. The Chair will invite members to identify any such reports they wish to have fully considered, which failing they will be taken as read and their recommendations approved. |
| 4 | Confirm Draft Minutes of Meeting of Performance Committee held on Monday 07 June 2021 (herewith) View Papers |
| 5 | Complaint Management and Service Improvement in Housing, Customer and Building Services - Report by Head of Housing, Customer and Building Services (herewith) View Papers |
| 6 | Complaint Performance Report Quarter 1: 2021/22 - Report by Depute Chief Executive (herewith) View Papers |