Performance Committee Agenda - 01 October 2012, 14:00 
A meeting to be held at Council Chambers, West Lothian Civic Centre at 14:00 on 01 October 2012.
For further information contact Anne Higgins, Tel: 01506 281601 (email: anne.higgins@westlothian.gov.uk) or James Millar, Tel: 01506 281613 (email: james.millar@westlothian.gov.uK)
| Number | Item |
|---|---|
| Public Session | |
| 1 | Apologies for Absence View Papers |
| 2 | Order of Business, including notice of urgent business |
| 3 | Declarations of Interest - Members should declare any financial and non-financial interests they have in the items of business for consideration at the meeting, identifying the relevant agenda item and the nature of their interest. View Papers |
| 4 | Confirm Minute of Meeting of Performance Committee held on Monday 20 August 2012 (herewith) View Papers |
| 5 | Community Care Services Performance Report - Report by Head of Social Policy (herewith) View Papers |
| 6 | Customer Services Strategy - Report by Head of Area Services (herewith) View Papers |
| 7 | Trend Analysis of Complaints Received by CRM and Confirm Systems Quarter 1: 2012/13 - Report by Depute Chief Executive (herewith) View Papers |
| 8 | Performance Committee Work Plan Report - Report by Depute Chief Executive (herewith) View Papers |