Performance Committee Agenda - 30 August 2011, 14:00 Help

A meeting to be held at Council Chambers, West Lothian Civic Centre at 14:00 on 30 August 2011.

For further information contact Anne Higgins, Tel: 01506 281601 or e-mail: anne.higgins@westlothian.gov.uk

Number Item
Public Session 
2Order of Business, including notice of urgent business
3Declarations of Interest - Members should declare any financial and non-financial interests they have in the items of business for consideration at the meeting, identifying the relevant agenda item and the nature of their interest.
4Confirm Minute of Meeting of Performance Committee held on Tuesday 24 May 2011 (herewith) View Papers
5IT Services - Report by Head of Corporate Services (herewith) View Papers
6Trend Analysis of Complaints Received by CRM and Confirm Systems Quarter 1: 2011/12 - Report by Depute Chief Executive (herewith) View Papers
63Apologies for Absence