Performance Committee Agenda - 01 March 2011, 14:00 
A meeting to be held at Conference Room 1, Civic Centre at 14:00 on 01 March 2011.
For further information please contact Val Johnston, Tel No.01506 281604 or email val.johnston@westlothian.go.vuk
| Number | Item |
|---|---|
| Public Session | |
| 2 | Order of Business, including notice of urgent business |
| 3 | Declarations of Interest - Members should declare any financial and non-financial interests they have in the items of business for consideration at the meeting, identifying the relevant agenda item and the nature of their interest. |
| 4 | Confirm Minutes of Meeting of Performance Committee held on 16 November 2010 (herewith). View Papers |
| Public Items for Information | |
| 5 | Analysis of Education Services Complaints Record - Quarters 3 & 4 of 2009/2010 and Quarters 1 & 2 of 2010/2011 - Report by Depute Chief Executive (herewith) View Papers |
| 6 | Trend Analysis of Complaints received by CRM and Confirm Systems - Quarters 1, 2 & 3 for 2010/2011 - Report by Depute Chief Executive (herewith) View Papers |
| 7 | Publication of Comparative Performance Information 2009-2010 - Report by Depute Chief Executive (herewith) View Papers |
| Public Session | |
| 36 | Apologies for Absence View Papers |