Performance Committee Agenda - 05 June 2023, 14:00 Help

A meeting to be held at Council Chambers, West Lothian Civic Centre, Livingston at 14:00 on 05 June 2023.

For further information please contact Anastasia Dragona on tel. no. 01506 281601 or email anastasia.dragona@westlothian.gov.uk

Number Item
Public Session 
1Apologies for Absence View Papers
2Declarations of Interest - Members must declare any interests they have in the items of business for consideration at the meeting, identifying the relevant agenda items and the nature of their interests. View Papers
3Order of Business, including notice of urgent business, declarations of interest in any urgent business and consideration of reports for information.

The Chair will invite members to identify any such reports they wish to have fully considered, which failing they will be taken as read and their recommendations approved.
4Confirm Draft Minutes of Meeting of Performance Committee held on Wednesday 10 May 2023 (herewith) View Papers
5Service Performance and WLAM Outcome Report - Community Care - Report by Depute Chief Executive (herewith) View Papers
6Annual Complaint Performance Report 2022/23 - Report by Depute Chief Executive (herewith) View Papers
7Customer Service Excellence - Assessment Report - Report by Depute Chief Executive (herewith) View Papers
8Workplan (herewith) View Papers