Performance Committee Agenda - 16 November 2010, 14:00 Help

A meeting to be held at Council Chambers, Civic Centre at 14:00 on 16 November 2010.

For further information please contact Val Johnston, Tel No.01506 281604 or email val.johnston@westlothian.gov.uk

Number Item
Public Session 
2Order of Business, including notice of urgent business
3Declarations of Interest - Members should declare any financial and non-financial interests they have in the items of business for consideration at the meeting, identifying the relevant agenda item and the nature of their interest.
4Confirm Minutes of Meeting of Performance Committee held on 05 October 2010 (herewith) View Papers
5Advice Shop Performance 2009/2010 - Report by Welfare Advice Manager (herewith) View Papers
6Trend Analysis of Complaints received by CRM and Confirm Systems - Quarters 1 & 2 2010/2011 - Report by Depute Chief Executive (herewith) View Papers
28Apologies for Absence View Papers